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CUSTOMER SERVICE TRAINING PROGRAMS 

• Customer Service Excellence 
• Service-Mindset – Setting The Standards
• Effective Telephone Techniques and Courtesies
• Excellent Customer Service Representative
• Effective “Face to Face” Customer Service Workshop
• Handling Customer Complaints Professionally
• Customer Service: Critical Elements of Customer Service
• The Customer Driven Organization
• Customer Relationship  Management

• Email and Written Communication Training
• Customer Service in Retail
• Hospitality and Restaurant Customer Service
• Customer Service for Call Centers
• Online Chat and Social Media Support
• Time Management in Customer Service
• Cross-Selling and Upselling
• Customer Service Leadership
• Customer Service Soft Skills for Technical Support
• Customer Service Training for Sales Teams
• Customer Service in Healthcare
• B2B Customer Service Training
• Customer Service in E-commerce
• Customer Service for Nonprofits
• Customer Service for Startups
• Customer Service in Banking and Finance

  • Effective Complaint Handling

  • Call Centre Training

  • Service Training for Call Centre Agents

  • Customer Relationship Management

  • Customer Service Training: Managing

  • Customer Service

  • Customer Retention

  • Customer Service Excellence

  • Customer Service in Education

  • Customer Service in the Automotive Industry

  • Customer Service for Real Estate Professionals

  • Customer Service for Healthcare Insurance Providers

  • Customer Service for the Hospitality Industry

  • Customer Service for Tourism and Travel Agencies
     

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